Privacy Policy

Privacy Policy soda88 —
Your Data, Responsibility We

At soda88, user privacy is not merely a legal obligation — it is part of our core commitment to trust. This document clearly explains how we collect, use, store, and protect your personal data as a user of our platform.

Updated: 2026 Bahasa Melayu (Malaysia) 256-bit SSL
Our Privacy Commitment

Six Data Protection Principles soda88

Your privacy is protected through six core principles that form the foundation of every data handling decision at soda88.

Minimum Collection

Soda88 only collects data that is strictly necessary to provide our services. We do not request irrelevant information and do not retain data longer than required for service delivery and legal compliance.

Full Encryption

All data transmitted between your device and soda88 servers is protected by 256-bit SSL encryption — the same standard used by leading banks. Sensitive data is stored in encrypted form and cannot be read by unauthorized parties.

User Controls

You have the right to access, correct, and request deletion of your personal data at any time. soda88 provides clear and straightforward channels for you to manage your personal information with ease.

No Data Sales

Soda88 has never and will never sell user personal data to third parties for marketing purposes. Your data belongs to you, not as a business commodity. Data sharing with third parties only occurs in very limited situations and with legitimate justification.

Full Transparency

We are transparent about what we collect, why we need it, and how long it is retained. There is no hidden agenda in how we handle your data — what you read here is what actually happens.

Legal Compliance

Soda88 complies with all applicable data protection legislation. Our data handling practices are designed to ensure full compliance with relevant legal requirements, giving you complete legal protection.

Your Security
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KYC Available
2FA Supported
Independent Audit
Segregated Funds

1. Personal Data We Collect

When you use the soda88 platform, we collect several categories of personal information to enable us to deliver our services safely and effectively. Below is a detailed explanation of the types of data we collect and why they are needed:

Data Categories Example Information Primary Purpose
Identity Information Full name, date of birth, identity card number Account verification & KYC
Contact Information Email address, phone number Communication & Support
Financial Information Payment methods, transaction records Deposit & withdrawal processing
Usage Data Game records, login sessions, platform activity Security & Improvements
Technical Data IP address, browser type, device type Security & Analytics
We do not collect credit or debit card information directly. All payment transactions are handled through third-party payment providers that maintain their own high security standards.

2. How We Use Your Data

Every piece of data we collect has a clear purpose. soda88 uses your personal information for the following purposes:

  • Account Management: Creating and maintaining your account, processing registration, and verifying identity through KYC procedures.
  • Service Provision: Allowing you to access all games and platform features, and process deposits and withdrawals securely.
  • Security & Fraud Prevention: Monitoring suspicious activity, detecting unauthorized access attempts, and keeping your account secure.
  • Legal Compliance: Meeting legal requirements including anti-money laundering (AML) procedures and statutory reporting obligations.
  • Customer Support: Enabling our support team to assist you efficiently whenever you contact us.
  • Platform Improvements: Understanding how users interact with the platform to make improvements that enhance the overall experience.
  • Communication: Sending important account-related notices, service updates, and information relevant to your experience.
Principles we uphold: We will not use your data for any purposes beyond those stated here without obtaining your consent first.

3. Data Sharing with Third Parties

Soda88 does not sell your personal data to any third party. However, in operating the platform, we may need to share certain information with carefully selected parties, only in the following situations:

  • Payment Providers: To securely process your financial transactions. Information shared is the minimum required for this purpose only.
  • Game Software Providers: To enable access to games provided by third parties, in a form that cannot be used to personally identify you.
  • Statutory Authorities: When required by law or a valid court order, we will comply with requests from the relevant authorities.
  • Technical Service Providers: Companies that help us run the platform's technical operations, bound by strict confidentiality agreements.
All third parties we work with are required to comply with data protection standards equal to or exceeding our own. While we cannot control how third parties handle data, we select our partners carefully based on their track record and reputation.

4. Your Data Security

We take data security very seriously. soda88 implements multiple layers of technical and procedural security measures to protect your personal data from unauthorised access, loss, or misuse:

  • 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
  • Sensitive data is stored in encrypted form using robust encryption algorithms.
  • A strict access control system ensures only authorized staff can access user data.
  • Continuous system monitoring to detect and respond to any security threats.
  • Regular security audits by independent third parties to identify and address any vulnerabilities.
  • A clear incident response procedure to address any data breaches promptly and effectively.

Despite these extensive measures, no security system can guarantee 100% protection. You also play an important role in keeping your account secure by using a strong password and never sharing it with anyone.

5. Cookies and Tracking Technologies

Soda88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use several types of cookies:

  • Essential Cookies: Required for core platform functions such as login, session security, and navigation. Cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting information on how users interact with the platform to help us make improvements. All data is collected anonymously.
  • Functional Cookies: Remembering your preferences such as language and display settings to provide a more personalized experience.

You can control cookie usage through your web browser settings. However, disabling essential cookies may affect the functionality of certain parts of the soda88 platform.

6. Your Rights as a User

As a soda88 platform user, you have the following rights regarding your personal data. We respect and facilitate the exercise of these rights:

Right of Access

Request a copy of the personal data we hold about you at any time.

Right to Rectification

Correct any personal information that is inaccurate or incomplete.

Right to Erasure

Request deletion of your data, subject to legal retention requirements.

Right to Restriction

Restrict the processing of your data in certain situations provided for by law.

To exercise any of these rights, contact our support team via email at [email protected]. We will respond within a reasonable timeframe and provide the information needed to process your request.

Some data deletion requests may not be fully fulfilled if the data is required to meet legal obligations, resolve outstanding disputes, or for legitimate security purposes. We will inform you clearly in such cases.

7. Data Retention Period

Soda88 does not retain your personal data longer than necessary. Retention periods vary depending on the type of data and its purpose:

  • Active Account Data: Retained for as long as your account is active and for a defined period after account closure to meet legal requirements.
  • Transaction Records: Retained in accordance with legal requirements relating to financial records and AML compliance.
  • Security Log Data: Retained for the period required for security investigation and fraud prevention purposes.
  • Communication Data: Customer support communication records are retained for a reasonable period for reference and service improvement purposes.

Once the retention period has ended, data will be securely deleted or anonymized using methods that ensure the information cannot be recovered or re-identified.

8. Child Protection

The soda88 platform is exclusively for adults aged 18 and above. We do not knowingly collect or process personal data of individuals under 18 years of age.

If you find that a minor has registered or is using our platform, please contact our support team immediately. We will take prompt action to close the account in question and delete all associated data.

Parents and guardians are encouraged to monitor their children's online activities and use appropriate parental control software to prevent access to websites unsuitable for minors.

9. Amendments to This Privacy Policy

Soda88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements.

When we make significant amendments, we will:

  • Updating the "Last Updated" date displayed at the top of this page.
  • Displaying clear notices on the platform regarding any such changes.
  • For highly material amendments, send a direct notice to users via their registered email.

Continued use of the soda88 platform after any amendments take effect constitutes acceptance of the updated terms. We encourage you to review this page periodically.

10. Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your data rights, our team is ready to help:

Privacy & Data Email: [email protected]
Use the subject line "Privacy Inquiry" for a faster response from the relevant team.

For general questions about the platform, you can also visit FAQ us. For information on responsible gaming and how we protect player well-being, visit the Responsible Gaming us.

A Secure Platform for You

Your Data is Protected. Join soda88 With Confidence.

With 256-bit SSL encryption, a data minimisation principle, and a commitment to full transparency, you can enjoy the soda88 platform with the peace of mind that your privacy is always protected.

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